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Made for You
Since 1963, we've pioneered the creation of beautiful jewelry and accessories that celebrate your unique style.
Our Commitment to Your Privacy
At Helen Christy Jewelry, we are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, store, and share your information when you visit our website or make a purchase from us.
1
Information We Collect
Personal Information
When you create an account or make a purchase, we collect:
Full name
Email address
Phone number
Shipping address
Billing address
Payment information
Technical & Usage Information
We automatically collect:
•IP address and browser type
•Device information and operating system
•Pages visited and time spent on site
•Referring website and search terms
•Cookies and similar tracking technologies
2
How We Use Your Information
We use the information we collect for various purposes, including:
Order Processing
Process and fulfill your orders, send confirmations, and provide customer support
Communication
Send order updates, promotional emails, newsletters, and respond to inquiries
Security
Detect and prevent fraud, protect against malicious activity, and ensure account security
Analytics
Analyze site usage, improve our services, and personalize your experience
Marketing
Send targeted offers, promotions, and personalized product recommendations
Legal Compliance
Comply with legal obligations, enforce our terms, and resolve disputes
3
Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic.
Types of Cookies We Use:
✓
Essential Cookies
Required for website functionality, shopping cart, and checkout process
✓
Analytics Cookies
Help us understand how visitors use our site and improve performance
✓
Marketing Cookies
Track your activity to show relevant ads and measure campaign effectiveness
✓
Preference Cookies
Remember your settings, language preferences, and customization choices
💡 Tip: You can control cookie preferences through your browser settings. Note that disabling certain cookies may affect website functionality.
4
How We Share Your Information
🔒 We DO NOT sell your personal information to third parties.
We may share your information with trusted third parties in the following circumstances:
Service Providers
Payment processors, shipping companies, email services, and analytics providers who help us operate our business
Legal Requirements
When required by law, court order, or to protect our rights and comply with legal processes
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred
5
Data Security
We implement industry-standard security measures to protect your personal information:
SSL Encryption
All data transmitted is encrypted using HTTPS/SSL
Secure Storage
Data stored on secure, firewalled servers
Access Control
Limited employee access with authentication
⚠️ Please Note: While we strive to protect your information, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
6
Your Rights & Choices
You have the following rights regarding your personal information:
✓ Access
Request a copy of the personal information we hold about you
✓ Correction
Request correction of inaccurate or incomplete information
✓ Deletion
Request deletion of your personal information (subject to legal requirements)
✓ Opt-Out
Unsubscribe from marketing emails at any time using the unsubscribe link
✓ Data Portability
Request your data in a structured, commonly used format
✓ Object to Processing
Object to certain types of processing, such as marketing communications
To exercise these rights, please contact us at privacy@helenchristy.com
7
Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately, and we will delete such information from our systems.
8
Third-Party Links & Services
Our website may contain links to third-party websites, payment processors, or social media platforms. We are not responsible for the privacy practices of these external sites.
Third-Party Services We Use:
- Payment Gateways (Razorpay, PayPal, etc.)
- Shipping Partners (Blue Dart, FedEx, etc.)
- Analytics (Google Analytics)
- Email Services (for transactional emails)
We recommend reviewing the privacy policies of any third-party sites you visit.
9
Data Retention
We retain your personal information for as long as necessary to:
- •Provide our services and fulfill orders
- •Comply with legal, tax, and accounting requirements
- •Resolve disputes and enforce our agreements
- •Prevent fraud and protect our legal interests
After this period, we will securely delete or anonymize your information.
10
International Data Transfers
Your information may be transferred to and processed in countries other than India. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.
🌍 By using our Service, you consent to the transfer of your information to our servers and third-party service providers, which may be located outside your country of residence.
11
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by:
📧 Email Notification
Sending an email to your registered address
🔔 Website Notice
Posting a prominent notice on our website
Effective Date: Changes become effective immediately upon posting. Your continued use of our Service constitutes acceptance of the updated policy.
12
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:
Get In Touch
Your Privacy Matters to Us
We are committed to protecting your personal information and maintaining your trust. Thank you for choosing Helen Christy Jewelry.